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12/17/2007
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Bank Customer Service Survey
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Page 11 of 16
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02:03:05 PM
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Analysis 10
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Back
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Next
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TOTAL |
8. What is your gender? |
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Female |
Male |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
96 |
100.0% |
13 |
13.5% |
15 |
15.6% |
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4. Which of the following services do you use? (Select all that apply) |
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Automatic Teller |
23 |
24.0% |
9 |
39.1% |
9 |
39.1% |
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Checking |
17 |
17.7% |
6 |
35.3% |
8 |
47.1% |
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Debit/Credit Card |
11 |
11.5% |
3 |
27.3% |
5 |
45.5% |
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Direct Deposit |
12 |
12.5% |
4 |
33.3% |
6 |
50.0% |
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Education Account |
14 |
14.6% |
4 |
28.6% |
5 |
35.7% |
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Insurance |
3 |
3.1% |
1 |
33.3% |
1 |
33.3% |
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Internet/Online Services |
9 |
9.4% |
3 |
33.3% |
5 |
55.6% |
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Investment Management |
6 |
6.3% |
2 |
33.3% |
4 |
66.7% |
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Loan Services |
7 |
7.3% |
3 |
42.9% |
3 |
42.9% |
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Retirement Account |
1 |
1.0% |
0 |
0.0% |
1 |
100.0% |
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Savings |
12 |
12.5% |
5 |
41.7% |
5 |
41.7% |
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Travel Club Account |
5 |
5.2% |
2 |
40.0% |
3 |
60.0% |
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Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
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