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12/17/2007
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Trattoria Italiano Customer Satisfaction Survey
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Page 2 of 15
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02:11:12 PM
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Analysis 1
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Back
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TOTAL |
4. How likely are you to visit Trattoria Italiano again? |
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Unlikely |
Some chance |
Fifty-fifty chance |
Likely |
Highly probable |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
26 |
100.0% |
5 |
19.2% |
1 |
3.8% |
0 |
0.0% |
2 |
7.7% |
0 |
0.0% |
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2. Please indicate how satisfied you were with the following: - Your overall dining experience at Trattoria Italiano? |
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Very dissatisfied |
3 |
11.5% |
2 |
66.7% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Dissatisfied |
2 |
7.7% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Neither satisfied nor dissatisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Satisfied |
2 |
7.7% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
1 |
50.0% |
0 |
0.0% |
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Very satisfied |
1 |
3.8% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Missing (No Value) |
18 |
69.2% |
1 |
5.6% |
1 |
5.6% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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