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12/17/2007 Trattoria Italiano Customer Satisfaction Survey Page 7 of 15
02:11:23 PM Analysis 6
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TOTAL 4. How likely are you to visit Trattoria Italiano again?
Unlikely Some chance Fifty-fifty chance Likely Highly probable
Count Pct. Count Row Pct. Count Row Pct. Count Row Pct. Count Row Pct. Count Row Pct.
TOTAL 26 100.0% 5 19.2% 1 3.8% 0 0.0% 2 7.7% 0 0.0%
2. Please indicate how satisfied you were with the following: - The taste of your food?
Very dissatisfied 3 11.5% 3 100.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0%
Dissatisfied 1 3.8% 1 100.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0%
Neither satisfied nor dissatisfied 0 0.0% 0 NV 0 NV 0 NV 0 NV 0 NV
Satisfied 0 0.0% 0 NV 0 NV 0 NV 0 NV 0 NV
Very satisfied 2 7.7% 0 0.0% 0 0.0% 0 0.0% 2 100.0% 0 0.0%
No Reply 0 0.0% 0 NV 0 NV 0 NV 0 NV 0 NV
Missing (No Value) 20 76.9% 1 5.0% 1 5.0% 0 0.0% 0 0.0% 0 0.0%

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