|
12/17/2007
|
Trattoria Italiano Customer Satisfaction Survey
|
Page 10 of 15
|
|
02:11:30 PM
|
Analysis 9
|
|
Back
|
Next
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
TOTAL |
4. How likely are you to visit Trattoria Italiano again? |
|
|
|
|
Unlikely |
Some chance |
Fifty-fifty chance |
Likely |
Highly probable |
|
|
Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
|
TOTAL |
26 |
100.0% |
5 |
19.2% |
1 |
3.8% |
0 |
0.0% |
2 |
7.7% |
0 |
0.0% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2. Please indicate how satisfied you were with the following: - The length of time you had to wait before receiving your food? |
|
|
|
|
|
|
|
|
|
|
|
|
|
Very dissatisfied |
4 |
15.4% |
3 |
75.0% |
0 |
0.0% |
0 |
0.0% |
1 |
25.0% |
0 |
0.0% |
|
Dissatisfied |
1 |
3.8% |
1 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
|
Neither satisfied nor dissatisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
|
Satisfied |
1 |
3.8% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
|
Very satisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
|
No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
|
Missing (No Value) |
20 |
76.9% |
1 |
5.0% |
1 |
5.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
|