Survey Crafter - Survey Software for Web, Paper and Telephone-Based Marketing Surveys

Voluntary Product Accessibility Template

Version 1.1
8/3/01 (see version edits)

The purpose of the Voluntary Product Accessibility Template is to assist Federal contracting officials in making preliminary assessments regarding the availability of commercial Electronic and Information Technology products and services with features that support accessibility. It is assumed that offerers will provide additional contact information to facilitate more detailed inquiries.

The first table of the Template provides a summary view of the section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, "e.g., equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.

Date: July 26, 2016
Name of Product: Survey Crafter Professional 5.1
Contact for more Information: info@surveycrafter.com

Summary Table Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
Section 1194.21 Software Applications and Operating Systems	Survey Crafter Professional 5.1	Survey Crafter Professional is a Microsoft® Windows® -based desktop software application that elegantly combines ease of use and flexibility so you can quickly make your questionnaires and analyses look and operate the way you want. You can publish your questionnaires on paper or on your own Unix or Windows® -based web server.
Section 1194.22 Web-based internet information and applications	Survey Crafter Professional 5.1 Web Surveys	Use Survey Crafter Professional's Survey Designer window to generate HTML files to publish on your website. Copy the generated HTML files, the Survey Crafter Professional web program or script and a data file to your web server and you are ready for your respondents to answer the questionnaire.
Section 1194.23 Telecommunications Products
Section 1194.24 Video and Multi-media Products
Section 1194.25Self-Contained, Closed Products
Section 1194.26 Desktop and Portable Computers
Section 1194.31 Functional Performance Criteria

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Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.	All features in Survey Crafter Professional are accessible using the keyboard.	For example, all menus and menu options are accessible using accelerator keys. All controls and buttons on dialog boxes and windows are accessible using accelerator keys or the Tab key. In Microsoft® Windows® 2000 and XP, accelerator keys are displayed when you press the Alt key. Since toolbar features are generally not accessible using the keyboard, all toolbar features in Survey Crafter Professional have corresponding options in the menus.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.	Survey Crafter Professional does not disrupt, disable or otherwise interfere with any accessibility feature of any other product.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.	Survey Crafter Professional uses the Microsoft® Windows® standard for indicating which window or dialog box has focus. Furthermore, it displays a cursor or focus rectangle on all controls in its windows and dialog boxes.	The Tab and Shift-Tab keys can be used throughout to change the focus from one control to another in all windows and dialog boxes. The arrow keys can also be used to move the focus from one radio button or check box to another in a group. Exception: the built-in interviewer does not put a focus rectangle around check box controls because Microsoft® Windows® does not support focus rectangles around the check box control.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.	All windows and dialog boxes are labeled appropriately and consistently. All user interface controls are grouped and labeled appropriately and consistently. Key dialog boxes and windows have additional instructions at the top of the window or dialog box. Survey Crafter Professional offers alternative text for every image it displays except for the layout gallery in the Block Edit/Insert dialog box.	Survey Crafter Professional was tested using an Assistive Technology application called JAWS. Without any customization, JAWS was able to correctly read all window and dialog box captions, instructions and elements in Survey Crafter Professional except for the tab labels in tabbed dialog boxes. JAWS has a feature where you can have it learn about a control. Using this feature of JAWS, you can have JAWS learn how to read the tab labels in the tabbed dialog boxes. We are working on an alternative text-based listing of the block layouts in the layout gallery in the next maintenance release of Survey Crafter Professional.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.	In Survey Crafter Professional, bitmap images are always accompanied by text to reinforce their meaning.	For example, the New Analysis dialog box displays a list of Analysis Wizards. The list displays a bitmap image with an accompanying text description. This technique is used throughout the application.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.	Survey Crafter Professional displays notification, warning and error messages using the standard Microsoft® Windows® message dialog box. Survey Crafter Professional displays all text except for words in the bitmap images in the Block Layout Gallery using text characters made available by the operating system.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes.	Survey Crafter Professional uses the color scheme selected for operating system for its dialog boxes and windows.	The bitmap images used in the application do not change color when a different color scheme is selected for the operating system. The Data Windows always displays unreadable values in red and unexpected values in blue. Unreadable values are also shown by the Data Error Log window. The Data Error Log window lists unreadable and unexpected values without any color coding.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.	Survey Crafter Professional does not display any animation.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	When Survey Crafter Professional uses a color coding scheme, it also offers an alternative method to get the same information.	For example, the Data window colors response values red when a value is considered unreadable and blue when a value is considered unexpected. The Data Error Log window shows the same unreadable and unexpected values without color coding.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.	Survey Crafter Professional does not offer any way of changing the color scheme.	You can change Survey Crafter Professional's color scheme by changing the color scheme used by the operating system.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.	Survey Crafter Professional does not use flashing or blinking text anywhere.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Survey Crafter Professional's built-in interviewer and generated web survey pages have been tested using an Assistive Technology application called JAWS.	JAWS was able to successfully read the information from the built-in interviewer and a web survey generated by Survey Crafter Professional.

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Section 1194.22 Web-based Internet information and applications - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).	Survey Crafter Professional adds an "alt" description for all images included in the survey when it generates the web survey HTML. The only other non-text elements included in the generated web survey HTML are controls (eg. radio buttons, check boxes).	Survey Crafter Professional has a feature where you can have the program insert the generated web survey HTML at a specified location in your own web page template. Survey Crafter Professional makes no modifications to the content of the web page outside the area into which it inserts the web survey HTML. In this case, it is up to you to make the web page template you design meet this requirement.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.	Survey Crafter Professional does not generate multimedia presentation information in its web survey HTML.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.	Survey Crafter Professional has an option where you can have it preserve or leave behind the formatting information in the Survey Designer window.	If your survey uses colored text and you choose to preserve the formatting information when generating the web survey HTML, Survey Crafter Professional uses the STYLE attribute to assign a color, which is ignored by text-based web browsers.
(d) Documents shall be organized so they are readable without requiring an associated style sheet.	The web survey HTML files generated by Survey Crafter Professional do not make use of style sheets.
(e) Redundant text links shall be provided for each active region of a server-side image map.	The web survey HTML files generated by Survey Crafter Professional do not make use of server-side image maps.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.	The web survey HTML files generated by Survey Crafter Professional do not make use of client-side image maps.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(g) Row and column headers shall be identified for data tables.	The web survey HTML files generated by Survey Crafter Professional do not make use of data tables.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.	The web survey HTML files generated by Survey Crafter Professional do not make use of data tables.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(i) Frames shall be titled with text that facilitates frame identification and navigation	The web survey HTML files generated by Survey Crafter Professional do not make use of data tables.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	The web survey HTML files generated by Survey Crafter Professional do not use blinking or flicking text or images.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.	Inserting images in a Survey Crafter Professional web survey is optional. You can easily design and publish a Survey Crafter Professional web survey without using any non-text elements.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.	The web survey HTML files generated by Survey Crafter Professional do not make use of any scripting languages.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with �1194.21(a) through (l).	The web survey HTML files generated by Survey Crafter Professional do not make use of applets, plug-ins or any other application.	Using Survey Crafter Professional's web page template feature, you can have Survey Crafter Professional insert web survey HTML at a specified location in an existing web page template that you design. In this case, it is up to you to make the web page template you design meet this requirement.
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Survey Crafter Professional Web surveys have been successfully tested using an Assistive Technology application called JAWS.	JAWS successfully read Survey Crafter Professional web surveys in all cases except where a question layout called for the radio buttons or check boxes to appear to the right of the question or prompt text. In this case, JAWS read the radio buttons and check boxes as though they belonged to the text on the next line. Survey Crafter Professional offers alternative layouts for all question types that display radio buttons and check boxes. It provides many layouts that display radio buttons and check boxes to the left of the question and prompt text.
(o) A method shall be provided that permits users to skip repetitive navigation links.	Since you are in control of the design of the survey, it is up to you to meet this requirement.
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Survey Crafter Professional does not provide a feature for timing web surveys.

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.

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Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.
(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.
(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.
(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.
(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.
(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.
(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

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Section 1194.24 Video and Multi-media Products - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.
(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.
(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.
(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.
(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.

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Section 1194.25 Self-Contained, Closed Products - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology.
(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.
(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with �1194.23 (k) (1) through (4).
(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.
(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.
(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.
(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.
(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.
(j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls.
(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.
(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor.
(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.

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Section 1194.26 Desktop and Portable Computers - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) All mechanically operated controls and keys shall comply with �1194.23 (k) (1) through (4).
(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with �1194.23 (k) (1) through (4).
(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.
(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards

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Section 1194.31 Functional Performance Criteria - Detail Voluntary Product Accessibility Template
*Criteria*	Supporting Features	Remarks and explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.	Survey Crafter Professional was successfully tested using an Assistive Technology application called JAWS.	Without any customization, JAWS was able to correctly read all window and dialog box captions, instructions and elements in Survey Crafter Professional except for the tab labels in tabbed dialog boxes. JAWS has a feature where you can have it learn about a control. Using this feature of JAWS, you can have JAWS learn how to read the tab labels in the tabbed dialog boxes. We are working on an alternative text-based listing of the block layouts in the layout gallery in the next maintenance release of Survey Crafter Professional.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.	Survey Crafter Professional supports this requirement in key areas of the application.	1. Survey Crafter Professional supports display monitors at 640x480 resolution throughout the application. 2. Survey Crafter Professional has a zoom feature in its Survey Designer window that allows you to magnify the text in the Survey Designer windows to up to 200%. 3. Survey Crafter Professional has a scaling feature for printing its spreadsheet larger or smaller than its display size.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided	Survey Crafter Professional does not make use of sound.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.	Survey Crafter Professional does not make use of sound.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.	Survey Crafter Professional does not make use of speech.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.	Survey Crafter Professional can take direction from Assistive Technology when used to generate mouse movements and keyboard typing. Survey Crafter Professional only takes direction from the mouse and keyboard.

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