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12/17/2007
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Bank Customer Service Survey
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Page 4 of 16
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02:02:53 PM
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Analysis 3
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Back
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Next
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TOTAL |
8. What is your gender? |
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Female |
Male |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
96 |
100.0% |
13 |
13.5% |
15 |
15.6% |
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1. Please indicate your satisfaction with the following. - The selection of services that are available? |
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Very dissatisfied |
6 |
6.3% |
2 |
33.3% |
2 |
33.3% |
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Dissatisfied |
7 |
7.3% |
3 |
42.9% |
1 |
14.3% |
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Neither satisfied nor dissatisfied |
11 |
11.5% |
2 |
18.2% |
6 |
54.5% |
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Satisfied |
10 |
10.4% |
4 |
40.0% |
3 |
30.0% |
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Very satisfied |
4 |
4.2% |
1 |
25.0% |
1 |
25.0% |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
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Missing (No Value) |
58 |
60.4% |
1 |
1.7% |
2 |
3.4% |
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