12/17/2007
|
Bank Customer Service Survey
|
Page 5 of 16
|
02:02:54 PM
|
Analysis 4
|
Back
|
Next
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
TOTAL |
8. What is your gender? |
|
|
|
Female |
Male |
|
Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
TOTAL |
96 |
100.0% |
13 |
13.5% |
15 |
15.6% |
|
|
|
|
|
|
|
1. Please indicate your satisfaction with the following. - The accessibility of the facility? |
|
|
|
|
|
|
Very dissatisfied |
5 |
5.2% |
2 |
40.0% |
2 |
40.0% |
Dissatisfied |
8 |
8.3% |
3 |
37.5% |
2 |
25.0% |
Neither satisfied nor dissatisfied |
8 |
8.3% |
2 |
25.0% |
3 |
37.5% |
Satisfied |
8 |
8.3% |
4 |
50.0% |
2 |
25.0% |
Very satisfied |
6 |
6.3% |
1 |
16.7% |
2 |
33.3% |
No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
Missing (No Value) |
61 |
63.5% |
1 |
1.6% |
4 |
6.6% |
|