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12/17/2007
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Bank Customer Service Survey
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Page 6 of 16
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02:02:56 PM
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Analysis 5
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Back
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Next
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TOTAL |
8. What is your gender? |
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Female |
Male |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
96 |
100.0% |
13 |
13.5% |
15 |
15.6% |
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1. Please indicate your satisfaction with the following. - The value vs pricing of the services? |
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Very dissatisfied |
7 |
7.3% |
2 |
28.6% |
3 |
42.9% |
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Dissatisfied |
6 |
6.3% |
2 |
33.3% |
2 |
33.3% |
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Neither satisfied nor dissatisfied |
13 |
13.5% |
3 |
23.1% |
6 |
46.2% |
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Satisfied |
7 |
7.3% |
3 |
42.9% |
2 |
28.6% |
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Very satisfied |
5 |
5.2% |
2 |
40.0% |
1 |
20.0% |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
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Missing (No Value) |
58 |
60.4% |
1 |
1.7% |
1 |
1.7% |
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