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12/17/2007 Bank Customer Service Survey Page 8 of 16
02:02:58 PM Analysis 7
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TOTAL 8. What is your gender?
Female Male
Count Pct. Count Row Pct. Count Row Pct.
TOTAL 96 100.0% 13 13.5% 15 15.6%
1. Please indicate your satisfaction with the following. - The availability of parking?
Very dissatisfied 6 6.3% 2 33.3% 2 33.3%
Dissatisfied 5 5.2% 1 20.0% 1 20.0%
Neither satisfied nor dissatisfied 17 17.7% 5 29.4% 7 41.2%
Satisfied 7 7.3% 4 57.1% 1 14.3%
Very satisfied 3 3.1% 0 0.0% 2 66.7%
No Reply 0 0.0% 0 NV 0 NV
Missing (No Value) 58 60.4% 1 1.7% 2 3.4%

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