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12/17/2007
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Trattoria Italiano Customer Satisfaction Survey
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Page 4 of 15
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02:11:17 PM
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Analysis 3
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TOTAL |
4. How likely are you to visit Trattoria Italiano again? |
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Unlikely |
Some chance |
Fifty-fifty chance |
Likely |
Highly probable |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
26 |
100.0% |
5 |
19.2% |
1 |
3.8% |
0 |
0.0% |
2 |
7.7% |
0 |
0.0% |
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2. Please indicate how satisfied you were with the following: - The cleanliness of the restaurant? |
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Very dissatisfied |
2 |
7.7% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Dissatisfied |
3 |
11.5% |
2 |
66.7% |
0 |
0.0% |
0 |
0.0% |
1 |
33.3% |
0 |
0.0% |
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Neither satisfied nor dissatisfied |
1 |
3.8% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Satisfied |
1 |
3.8% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
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Very satisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Missing (No Value) |
19 |
73.1% |
1 |
5.3% |
1 |
5.3% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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