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12/17/2007
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Trattoria Italiano Customer Satisfaction Survey
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Page 5 of 15
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02:11:19 PM
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Analysis 4
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TOTAL |
4. How likely are you to visit Trattoria Italiano again? |
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Unlikely |
Some chance |
Fifty-fifty chance |
Likely |
Highly probable |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
26 |
100.0% |
5 |
19.2% |
1 |
3.8% |
0 |
0.0% |
2 |
7.7% |
0 |
0.0% |
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2. Please indicate how satisfied you were with the following: - The presentation of your meal? |
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Very dissatisfied |
2 |
7.7% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Dissatisfied |
2 |
7.7% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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Neither satisfied nor dissatisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Satisfied |
2 |
7.7% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
2 |
100.0% |
0 |
0.0% |
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Very satisfied |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Missing (No Value) |
20 |
76.9% |
1 |
5.0% |
1 |
5.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
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