12/17/2007
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Ross Printers Customer Survey
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Page 12 of 28
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02:01:16 PM
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Analysis 11
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TOTAL |
Segment we have assigned to respondent |
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Copies Only |
Graphics Professi... |
Business |
Special Occasion |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
TOTAL |
779 |
100.0% |
228 |
29.3% |
36 |
4.6% |
363 |
46.6% |
152 |
19.5% |
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6. Which of the following best describes the kind of print job that you most often need? |
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Business cards |
117 |
15.0% |
0 |
0.0% |
0 |
0.0% |
93 |
79.5% |
24 |
20.5% |
Letterhead and stationery |
274 |
35.2% |
0 |
0.0% |
0 |
0.0% |
232 |
84.7% |
42 |
15.3% |
Photocopies |
228 |
29.3% |
228 |
100.0% |
0 |
0.0% |
0 |
0.0% |
0 |
0.0% |
Posters and brochures |
51 |
6.5% |
0 |
0.0% |
36 |
70.6% |
0 |
0.0% |
15 |
29.4% |
Invitations and announcements |
73 |
9.4% |
0 |
0.0% |
0 |
0.0% |
17 |
23.3% |
56 |
76.7% |
Other |
36 |
4.6% |
0 |
0.0% |
0 |
0.0% |
21 |
58.3% |
15 |
41.7% |
No Reply |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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