12/17/2007
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Ross Printers Customer Survey
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Page 13 of 28
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02:01:20 PM
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Analysis 12
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TOTAL |
Segment we have assigned to respondent |
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Copies Only |
Graphics Professi... |
Business |
Special Occasion |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
TOTAL |
779 |
100.0% |
228 |
29.3% |
36 |
4.6% |
363 |
46.6% |
152 |
19.5% |
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7. How many times a month do you use each of the following services: - Photocopying? |
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0 |
628 |
80.6% |
203 |
32.3% |
11 |
1.8% |
265 |
42.2% |
149 |
23.7% |
1 |
63 |
8.1% |
0 |
0.0% |
9 |
14.3% |
54 |
85.7% |
0 |
0.0% |
2 |
40 |
5.1% |
6 |
15.0% |
4 |
10.0% |
29 |
72.5% |
1 |
2.5% |
3 |
29 |
3.7% |
15 |
51.7% |
3 |
10.3% |
10 |
34.5% |
1 |
3.4% |
4 |
12 |
1.5% |
4 |
33.3% |
2 |
16.7% |
5 |
41.7% |
1 |
8.3% |
5 |
5 |
0.6% |
0 |
0.0% |
5 |
100.0% |
0 |
0.0% |
0 |
0.0% |
9 |
1 |
0.1% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
0 |
0.0% |
10 |
1 |
0.1% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
0 |
0.0% |
Missing (No Reply) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Mean |
0.41 |
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0.32 |
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2.17 |
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0.45 |
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0.06 |
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Median |
0.00 |
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0.00 |
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1.00 |
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0.00 |
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0.00 |
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Mode |
0.00 |
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0.00 |
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0.00 |
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0.00 |
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0.00 |
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Standard Deviation |
1.04 |
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0.94 |
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2.51 |
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0.86 |
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0.43 |
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Valid Number |
779 |
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228 |
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36 |
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363 |
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152 |
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