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12/17/2007
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Ross Printers Customer Survey
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Page 15 of 28
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02:01:31 PM
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Analysis 14
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Back
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Next
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TOTAL |
Segment we have assigned to respondent |
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Copies Only |
Graphics Professi... |
Business |
Special Occasion |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
779 |
100.0% |
228 |
29.3% |
36 |
4.6% |
363 |
46.6% |
152 |
19.5% |
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7. How many times a month do you use each of the following services: - Two-color printing to be completed within 72 hours? |
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0 |
617 |
79.2% |
197 |
31.9% |
1 |
0.2% |
294 |
47.6% |
125 |
20.3% |
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1 |
60 |
7.7% |
14 |
23.3% |
0 |
0.0% |
29 |
48.3% |
17 |
28.3% |
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2 |
42 |
5.4% |
8 |
19.0% |
1 |
2.4% |
25 |
59.5% |
8 |
19.0% |
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3 |
20 |
2.6% |
4 |
20.0% |
8 |
40.0% |
8 |
40.0% |
0 |
0.0% |
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4 |
10 |
1.3% |
1 |
10.0% |
5 |
50.0% |
4 |
40.0% |
0 |
0.0% |
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5 |
13 |
1.7% |
3 |
23.1% |
5 |
38.5% |
3 |
23.1% |
2 |
15.4% |
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6 |
5 |
0.6% |
1 |
20.0% |
4 |
80.0% |
0 |
0.0% |
0 |
0.0% |
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7 |
2 |
0.3% |
0 |
0.0% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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8 |
1 |
0.1% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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9 |
2 |
0.3% |
0 |
0.0% |
2 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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10 |
3 |
0.4% |
0 |
0.0% |
3 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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11 |
1 |
0.1% |
0 |
0.0% |
1 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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15 |
3 |
0.4% |
0 |
0.0% |
3 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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Missing (No Reply) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Mean |
0.60 |
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0.29 |
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6.14 |
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0.37 |
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0.28 |
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Median |
0.00 |
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0.00 |
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5.00 |
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0.00 |
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0.00 |
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Mode |
0.00 |
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0.00 |
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3.00 |
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0.00 |
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0.00 |
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Standard Deviation |
1.69 |
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0.91 |
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3.74 |
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0.90 |
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0.76 |
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Valid Number |
779 |
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228 |
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36 |
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363 |
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152 |
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