12/17/2007
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Ross Printers Customer Survey
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Page 16 of 28
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02:01:35 PM
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Analysis 15
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TOTAL |
Segment we have assigned to respondent |
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Copies Only |
Graphics Professi... |
Business |
Special Occasion |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
TOTAL |
779 |
100.0% |
228 |
29.3% |
36 |
4.6% |
363 |
46.6% |
152 |
19.5% |
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7. How many times a month do you use each of the following services: - Four-color printing? |
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0 |
633 |
81.3% |
191 |
30.2% |
6 |
0.9% |
304 |
48.0% |
132 |
20.9% |
1 |
88 |
11.3% |
26 |
29.5% |
3 |
3.4% |
43 |
48.9% |
16 |
18.2% |
2 |
16 |
2.1% |
5 |
31.3% |
0 |
0.0% |
10 |
62.5% |
1 |
6.3% |
3 |
15 |
1.9% |
2 |
13.3% |
10 |
66.7% |
2 |
13.3% |
1 |
6.7% |
4 |
6 |
0.8% |
2 |
33.3% |
3 |
50.0% |
1 |
16.7% |
0 |
0.0% |
5 |
14 |
1.8% |
2 |
14.3% |
7 |
50.0% |
3 |
21.4% |
2 |
14.3% |
7 |
3 |
0.4% |
0 |
0.0% |
3 |
100.0% |
0 |
0.0% |
0 |
0.0% |
8 |
4 |
0.5% |
0 |
0.0% |
4 |
100.0% |
0 |
0.0% |
0 |
0.0% |
Missing (No Reply) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Mean |
0.40 |
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0.26 |
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3.69 |
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0.24 |
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0.20 |
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Median |
0.00 |
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0.00 |
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3.00 |
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0.00 |
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0.00 |
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Mode |
0.00 |
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0.00 |
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3.00 |
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0.00 |
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0.00 |
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Standard Deviation |
1.14 |
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0.76 |
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2.55 |
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0.69 |
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0.69 |
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Valid Number |
779 |
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228 |
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36 |
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363 |
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152 |
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