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12/17/2007
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Ross Printers Customer Survey
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Page 18 of 28
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02:01:42 PM
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Analysis 17
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TOTAL |
Segment we have assigned to respondent |
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Copies Only |
Graphics Professi... |
Business |
Special Occasion |
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Count |
Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
Count |
Row Pct. |
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TOTAL |
779 |
100.0% |
228 |
29.3% |
36 |
4.6% |
363 |
46.6% |
152 |
19.5% |
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7. How many times a month do you use each of the following services: - Specialized or nonstandard print jobs? |
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0 |
752 |
96.5% |
228 |
30.3% |
9 |
1.2% |
363 |
48.3% |
152 |
20.2% |
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2 |
6 |
0.8% |
0 |
0.0% |
6 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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3 |
8 |
1.0% |
0 |
0.0% |
8 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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5 |
13 |
1.7% |
0 |
0.0% |
13 |
100.0% |
0 |
0.0% |
0 |
0.0% |
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Missing (No Reply) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Missing (No Value) |
0 |
0.0% |
0 |
NV |
0 |
NV |
0 |
NV |
0 |
NV |
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Mean |
0.13 |
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0.00 |
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2.81 |
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0.00 |
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0.00 |
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Median |
0.00 |
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0.00 |
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3.00 |
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0.00 |
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0.00 |
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Mode |
0.00 |
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0.00 |
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5.00 |
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0.00 |
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0.00 |
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Standard Deviation |
0.72 |
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0.00 |
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1.98 |
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0.00 |
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0.00 |
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Valid Number |
779 |
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228 |
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36 |
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363 |
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152 |
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